Spotify logga in problem
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Verify Your Credentials
Before anything else, ensure that you are entering the correct login information:
Username/Email: Make sure you’re using the correct email associated with your account (if you’re using email-based login).
- If the login error disappears, you may need to adjust your VPN settings or choose a different server.
9.
Regularly Update Your Password
Changing your password periodically can enhance your account security and prevent unauthorized access. We'd suggest using the mobile app instead.
- You can also log in through the username field by using the email address linked to your Spotify account, and your correct password.
- Reconnect to Spotify from the country you signed up in, or change your country settings.
What if I signed up with Facebook but have deactivated my Facebook account?
You'll need to create a Spotify password to access the account connected to your deactivated Facebook account:
- Go to our password reset form.
- Enter the email address registered to your Facebook account.
- Continue through the steps to create a password for the account.
- You can now log in by entering your Facebook email address and the new password in the default log in fields.
It's also possible to reach out to our Customer Support teams to update the email address registered with your account for you or help you transfer your music collection to another account if you prefer to create a new one.
Note: As reaching out to support requires an account, if you don't have access to your own account, you can use the contact link in this article.
I forgot my password!
No worries, to reset your password just:
- Go to Spotify.com.
Clear App Cache/Data
If you’re using the Spotify app, accumulated cache and data can cause login issues. Follow the instructions and create a new password.
- If you're on a non-personal device or network (student laptop, student network, corporate laptop or corporate network), reach out to the administrator for help.
- Temporarily disable the VPN or proxy service and try logging in again. They can offer specialized assistance based on your situation:
- Visit Spotify Support and go through their help center.
- You can reach out via their social media channels or through the in-app support.
Proactive Measures to Prevent Future Login Issues
While having solutions on hand is valuable, taking preventative steps can save you time and headaches down the road.
Be sure to create a strong password using unique characters.
3. Use a Password Manager
With so many apps requiring a login, password managers can store your credentials securely. If the app works with no issues there, try adjusting different network settings and uninstalling any software that might be conflicting with Spotify's connectivity.
- Try connecting your desktop to the Internet via a mobile hotspot.
Whether it’s a technical glitch, forgotten passwords, or issues with the application itself, a login error can be frustrating. Ensure Two-Factor Authentication Works
If you have enabled two-factor authentication on your Spotify account:
- Check to ensure you have access to the authentication method (e.g., phone or email).
- If you’re not receiving codes, verify your internet connection and ensure your phone can receive messages or emails.
10.
Check your payment status through the Spotify website.
Account Restrictions: In unusual cases, Spotify may restrict accounts believed to be compromised.
- Restart the app.
For iOS: You can’t clear cache directly; instead, you may need to delete and reinstall the app.
- If you see your username in the upper-right corner, click there, then select LOG OUT.
- If you see LOG IN in the upper-right corner, skip to the next step below.
- Head here to reset your password.
This eliminates the need to remember every password and reduces the risk of forgetting or mistyping them.
2. Contact Spotify Support
If all else fails, reaching out to Spotify’s support team is the final option. Use Official Channels for Help
Always rely on official Spotify resources for support or troubleshooting to avoid potential scams or misinformation.
Conclusion
Experiencing a login error on Spotify can be annoying, but with the various steps and solutions outlined above, users can efficiently troubleshoot and resolve the issue.
The error code is 30/17.
Make sure to use a strong password containing a mix of letters, numbers, and symbols for better security.
3. Confirm Network Connectivity
It’s vital to ensure that your device has a stable internet connection.
If the app works through it, get in touch with your router's manufacturer.
In case you're still getting the error message after checking all these steps, let us know by starting a new thread in the related Help Board.
Here are some tips:
1. Disable VPN or Proxy
If you are using a VPN or proxy service, this might interfere with your login attempts:
6. By staying proactive with your account security and app maintenance, you can enjoy uninterrupted access to your favorite music and podcasts.
Sometimes logging into other devices may help identify if the problem is with a specific device.